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Customer Support


Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up window will show up. It offers exhaustive information about all the operations that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge variety of tutorial videos describing how to use our hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you searching for, have a glance at our comprehensive Frequently Asked Questions section, which covers questions asked by real users and offers practical solutions. We frequently update our FAQ database with new questions & answers so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a excellent team of support engineers available 24x7 and eager to assist you with any question. Each trouble ticket you send will be answered within 1 hour (the average trouble ticket response time being only 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 223909

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com